Renowned Indian Jewel Designer

Terms & Conditions

These terms and conditions apply to all transactions concluded with you the customer, when you shop via the DREAMJWELL website online store.

DREAMJWELL reserves the right to alter these Online Store Terms from time to time.

All Jurisdiction and matters of arbitration in Bangalore High Court, Karnataka, India only.

Availability of Products
If online store products become temporarily unavailable due to some un-foressen problem DREAMJWELL shall hold your order until the product is back in stock and will then mail the product to you in the usual way. In the event that an individual product becomes permanently unavailable then DREAMJWELL will seek to offer you a suitable alternative or give you a full refund.

Colour reproduction
DREAMJWELL has made every effort to reproduce colors in the online store as accurately as possible. However, different computers reproduce colors in slightly different ways, and so exact color matches are not yet possible over the internet. This means that when you order products from the online store, colors may differ from what you see on the screen. If you are not satisfied with the color of the product you have ordered, DREAMJWELL operate a returns policy (see "Returns Policy" below). 

Packing
We take every good care to ship the orders in good condition, properly polythene packed and then plastic box packing. However, at times the package may be damaged due to delivery procedure and custom procedure at the destination country and we will not be responsible for the same.

Delivery details
Please provide full, detailed address with contact phone number. The contact phone number must be of the customer who can be contacted in case the goods could not be delivered. DREAMJWELL is not responsible if the addressee is not available or Incorrect address. 

Product and pricing
Import duties and local taxes are NOT included in the quoted price of goods being delivered. You will be responsible for the paying of any and all import duties and local taxes including any administration charges upon receipt. 
 
DREAMJWELL reserve the right to amend any prices without any prior notice and at any time and the right to add or withdraw any product at any time.
Custom made jewels
 Refunds or exchanges won’t be accepted in case of custom made goods.  

Refund / Return policy for Custom made
We do not accept returns or refunds for custom made jewels. In case of alterations the jewel has to be sent back to us. Charges will apply Shipping cost has to be take
care of the consignee.

Returns accepted only for damages. No refund, only replacement possible.

Cancellation/Returns Policy
DREAMJWELL have the right to cancel any order you make for any product if you fail our validation or security checks. In certain instances you may not receive email confirmation of an order being cancelled.
 
If you wish to exchange or return any product then please send the product back with item number and reason for return :

T Deepapriya
BG-10, DSR Ultima,
Haralur Main Road, HSR Extn,
Bangalore, Karnataka, India.
PIN: 560102

Ph : +91-8548828550

Returns accepted only for damages. No refund, only replacement possible.

 
Please wrap products securely, fix the returns label safely to the parcel and attach appropriate postage. Please send through registered postage as will not accept liability for lost returns.  Should you have any queries regarding a return then please contact us.