Shipping and Delivery Policy

Last updated: October 07, 2021

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://dreamjwell.com/legal/terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my Shipping & Delivery Options?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Domestic Free Shipping – prepaid orders

We offer free standard shipping on pre-paid orders above INR 500.

Domestic Shipping – Cash-On-Delivery Orders

We charge fixed rate of INR 50 for shipping all cash-on-delivery orders.

Domestic Expedited Shipping Fees – pre-paid

We also offer expedited shipping at the following rates:
Express
2 – 5 Business Days
< 500 gms 250
< 1000 gms 350
< 1500 gms 500
> 1500 gms contact us
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Upon dispatch, you will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Do you delivery Internationally?

Yes, We offer worldwide shipping. International Shipping is charged per weight of the products as per the rates provided to us by our courier partners.
For information about customs process:
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

Import Duties and Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and DreamJwell encourage you to be aware of these potential costs before placing an order with us. If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to DreamJwell at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

Are there other shipping restrictions?

  • Orders cannot be shipped to P.O. boxes
  • Not all shipping methods are available for certain items.
  • Orders only ship on business days, which are Monday – Friday.
  • To ensure quick dispatch, order must be placed by 12 AM IST.

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

Questions about returns?

If you have questions about returns, please review our Return Policy: https://dreamjwell.com/legal/returns.

How can you contact us about this policy?

If you have any further questions or comments, you may contact us by: